Shipping Policy

Shipping Options

We aim to despatch parcels within 48 hours of receiving the order.

We offer various types of shipping for all our UK customers:  

• Standard tracked (Estimated 2-5 Business Days)
  
• Courier tracked (1-3 Business Days Estimate but NOT including Saturdays)

Our standard tracked service is Evri and Royal Mail. Our courier is UPS and DPD.
You will receive tracking information and details of your shipment via email once your order has shipped. Check your spam folder as the emails might end up there..

We offer a single type of shipping for international customers:

• UPS international

International orders may be subject to an import fee payable by the customer on delivery.  Please check your local country importation rules and fees accordingly before ordering.

Order Confirmation

As soon as you place an order you will receive an order confirmation email.  You will receive a tracking number once your order has been fulfilled by our staff.  

Order Shipment

If your order is in stock and we process the charges to your credit card, we aim to ship within one to two business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided at check out. If you do not receive tracking information from us within two business days, feel free to follow up with us by using our Contact Form on the homepage or alternatively reply to your order confirmation email.